Merry Christmas - December 24, 2017

“May you have the gladness of Christmas which is hope;


The spirit of Christmas which is peace;


The heart of Christmas which is love.”

~ Ada V. Hendricks

Thought of the Week: December 17, 2017

“Be where your Feet Are”

                                                 ~ Kevin Elko

Thought of the Week: December 10, 2017

“The high destiny of the individual is to Serve rather than to rule.”

                                ~ Albert Einstein

Thought of the Week: December 3, 2017

“The only guarantee that tomorrow is going to get better is by growing today.”

                              ~ John Maxwell

Thought of the Week: November 26, 2017

“If you want to lift yourself up, lift up someone else.”

                                ~ Booker T. Washington

Thanksgiving Week: November 19, 2017

“I am grateful for all those things that go missing because their absence reminds me of how blessed I am to have had them at all.”

~ Kate Nowak

Thought of the Week: November 12, 2017

“Small service is true service. ...
The daisy, by the shadow that it casts,
protects the lingering dewdrop from the sun.”

~ William Wordsworth

Thought of the Week: November 5, 2017

“A man who wants to lead the orchestra must turn his back on the crowd.”

                                ~ Max Lucado

Thought of the Week: October 29, 2017

“Class is an aura of confidence that is being sure without being cocky. Class has nothing to do with money. Class never runs scared. It is self-discipline and self-knowledge. It's the sure-footedness that comes with having proved you can meet life.”

~ Ann Landers

Thought of the Week: October 22, 2017

“At the end of the day it’s not about what you have or even what you’ve accomplished … it’s about who you’ve make better. It’s about what you’ve given back.”

~ Denzel Washington

Thought of the Week: October 15, 2017

“Many employees hesitate to praise the people they work for, thinking it would seem like flattery or would weaken their bargaining power later on. But the great employees, like the best bosses, know they are in a spiral of helping, a contest of giving.”

~ Dale Dauten

Thought of the Week: October 8, 2017

“You can never cross the ocean unless you have the courage to lose sight of the shore.”

~ Christopher Columbus

Thought of the Week: October 1, 2017

“Customer service isn’t just about the product or service, it’s about treating customers like they are the top priority.”

~ Kerry Song

Thought of the Week: September 24, 2017

“Everybody can be great…because anybody can serve.”

~ Martin Luther King, Jr.

Thought of the Week: September 17, 2017

“Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.”

~ Sam Walton

Thought of the Week: September 10, 2017

“The best preparation for tomorrow is doing your best today.”

~ H. Jackson Brown, Jr.

Thought of the Week: September 3, 2017

“Let us realize that the privilege to work is a gift, that power to work is a blessing, that love of work is success.” 

                                                ~ David O. McKay

Thought of the Week: August 27, 2017

“Do not wait until the conditions are perfect to begin. Beginning makes the conditions perfect.”

~ Alan Cohen

Thought of the Week: August 20, 2017

“I don’t think we lack creative ideas in the world, I think we lack people who know how to champion them effectively.”

~ Adam Grant

Though of the Week: August 13, 2017

“It takes less time to do a right thing than to explain why you did it wrong.”

~ Henry Wadsworth Longfellow

Thought of the Week: August 6, 2017

“We can’t help everyone, but everyone can help someone.”

                                             ~ Ronald Reagan

Thought of the Week: July 30, 2017

“People are more comfortable with old problems than they are with new solutions.”

~ John C. Maxwell

Thought of the Week: July 23, 2017

“You never get ahead of anyone as long as you try to get even with him.”

~Lou Holtz

Thought of the Week: July 16, 2017

“It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.”

~ Mark Cuban

Thought of the Week: July 9, 2017

“The only thing that stands between a man and what he wants from life is often merely the will to try it and the faith to believe that it is possible.”

~ Richard M. DeVo

Thought of the Week: July 2, 2017

“Freedom makes a huge requirement of every human being.  With freedom comes responsibility.  For the person who is unwilling to grow up, the person who does not want to carry his own weight, this is a frightening prospect.”

                                                            ~ Eleanor Roosevelt

Thought of the Week: June 25, 2017

“Desires dictate our priorities, priorities shape our choices, and choices determine our actions.”

                                                ~ Dallin Oaks

Thought of the Week: June 18, 2017

“My father instilled in me that if you don’t see things happening the way you want them to, you get out there and make them happen.”

~Susan Powter

Thought of the Week: June 11, 2017

“Patriotism consists not in waving the flag, but in striving that our country shall be righteous as well as strong.”

~ James Bryce

Thought of the Week: May 28, 2017

“Sometimes you will never know the value of a moment, until it becomes a memory.”

~ Dr. Seuss

Thought of the Week: May 21, 2017

“You can’t build anything big or strong without a good foundation.”

                                ~ John Maxwell

Happy Mother's Day: May 14, 2017

“There are two ways of spreading light: to be the candle or the mirror that reflects it.”

                                ~ Edith Wharton

Thought of the Week: May 7, 2017

“Even if you're on the right track,

you'll get run over if you just sit there.”

~ Will Rogers

Thought of the Week: May 1, 2017

“We can complain because rose bushes have thorns, or rejoice because thorn bushes have roses.”     ~ Abraham Lincoln

Thougth of the Week: April 23, 2017

“Speak when you're angry, and you'll make the best speech you'll ever regret.”

~ Lawrence J. Peter

Thought of the Week: April 17, 2017

“It is better to be approximately right than precisely wrong.”

~ Warren Buffett

Thought of the Week: April 9, 2017

“Tell me what you pay attention to and I will tell you who you are.”

~ Jose Ortega y Gasset

Thought of the week: April 2, 2017

“Instead of looking for a miracle in your life,

look to see if you are the miracle in someone else's life.”

~ Nola Rohde Vollmer

Thought of the Week: March 26, 2017

“To reach a port, we must sail — Sail, not tie at anchor — Sail, not drift.”

~ Franklin Roosevelt

Thought of the Week: March 19, 2017

“If you have integrity, nothing else matters. If you don’t have integrity, nothing else matters.”

~ Alan Simpson

Thought of the Week: March 12, 2017

“Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work.”

                                                ~ John Maxwell

Thought of the Week: March 5, 2017

“Great beginnings are not as important as the way one finishes.”
~ Dr. James Dobson

Thought of the Week: February 26, 2017

“Darkness cannot drive out darkness: only light can do that.  Hate cannot drive out hate: only love can do that.”

                                         ~ Martin Luther King Jr.

Thought of the Week: February 20, 2017

"We must reject the idea that every time a law's broken, society is guilty rather than the lawbreaker. It is time to restore the American precept that each individual is accountable for his actions."

~ President Ronald Reagan

Thought of the Week: February 12, 2017

“True love begins when nothing is looked for in return.”

~ Antoine De Saint-Exupery

Thought of the Week: February 5, 2017

“The secret of change is to focus all of your energy, not on fighting the old, but on building the new.”

~ Socrates

Thougth of the Week: January 29, 2017

“It is not the critic that counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, and comes short again and again, because there is no effort without error and shortcoming; who knows the great enthusiasms, the great devotions; who spends himself in a worthy cause; who at best knows in the end the triumph of high achievement. And at worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory nor defeat.”

~ President Theodore Roosevelt (Paris 1910)

Thought of the Week: January 22, 2017

“It is not enough that we do our best; sometimes we must do what is required.”

                                         ~ Winston S. Churchill

Thought of the Week: January 15, 2017

“The only limit to our realization of tomorrow will be our doubts of today. Let us move forward with strong and active faith.”

~ Franklin D. Roosevelt

Thought of the Week: January 8, 2017

“Let us renew our faith that as free men and women we still have the power to better our lives, and let us resolve to face the challenges of the new year holding that conviction firmly in our hearts. That, after all, is our greatest strength and our greatest gift as Americans.”

~ Ronald Reagan (Jan 1, 1983)

Happy New Year - January 1, 2017

Every once in a while, get off the merry-go-round and ask yourself these questions:

·          What are we doing?

·          What should we be doing?

·          What should we be doing next?

·          What should we not be doing?

  

                                    - Communication Briefings

                                    - Adapted from 'From 36,000 feet'